Question 1

Is Divalux Resort & Spa good? What are the guest reviews?

Accepted Answer

Divalux Resort & Spa is rated 4.8 out of 5 based on over 1,200+ verified guest reviews. Guests frequently praise the spacious modern rooms, tranquil resort atmosphere, Praan Wellness spa, delicious dining, and the reliable 24/7 free airport shuttle service.

Question 2

What payment methods does Divalux Resort & Spa accept?

Accepted Answer

We accept major credit cards (Visa, MasterCard, JCB), Cash (THB), PromptPay QR payment, and direct bank transfers. A refundable security deposit of 1,000 THB per room is collected at check-in.

Question 3

What are the check-in and check-out times at Divalux Resort & Spa?

Accepted Answer

Standard check-in time is from 14:00 (2:00 PM) onwards, and check-out is until 12:00 (12:00 PM). The front desk is open 24 hours. Early check-in or late check-out is subject to room availability upon request.

Question 4

Can I cancel my reservation at Divalux Resort & Spa? What is the cancellation policy?

Accepted Answer

Yes. For standard flexible rates, you can cancel free of charge up to 48 hours prior to the arrival date. Cancellations made within 48 hours or no-shows are subject to a fee equal to the first night of the stay.

Question 5

Are pets allowed at Divalux Resort & Spa?

Accepted Answer

Pets are not permitted on the resort premises and in guest rooms to maintain the highest hygiene standards and guest comfort. Certified service animals (guide dogs) are permitted.

Question 6

Is Divalux in Bang Sao Thong suitable for families, and what is the child policy?

Accepted Answer

Yes, Divalux Resort & Spa in Bang Sao Thong is very family-friendly with large outdoor swimming pools, lush tropical gardens, and interconnecting suite options. Children under 12 stay free when using existing bedding. Extra beds with breakfast are available upon request for 1,000 THB net/night.

Question 7

Is there a luxury hotel near Suvarnabhumi Airport with free shuttle?

Accepted Answer

Yes, Divalux Resort & Spa is a premier luxury hotel and resort located near Suvarnabhumi Airport, offering complimentary 24/7 airport roundtrip shuttle transfers (20-25 minutes / 14 km drive).

Question 8

Where is Divalux Resort & Spa located and how to get there?

Accepted Answer

The hotel is located at 88 Moo 3 Sriwaree Road, Sisa Chorakhe Noi, Bang Sao Thong, Samut Prakan 10570, Thailand. It is accessible via Sriwaree Road, just 20-25 minutes (14 km) drive from Suvarnabhumi Airport (BKK).

Question 9

What is the phone number of Divalux Resort & Spa?

Accepted Answer

Call +66 2 172 8999 (front desk, 24 hours), email info@divaluxhotel.com, or message LINE @divalux. Address: 88 Moo 3 Sriwaree Road, Sisa Chorakhe Noi, Bang Sao Thong, Samut Prakan 10570, Thailand.

Question 10

What are the opening hours of Divalux Resort & Spa?

Accepted Answer

The hotel is open 24 hours a day, 7 days a week, with a 24-hour front desk. Check-in is from 14:00 and check-out is until 12:00. The free Suvarnabhumi Airport shuttle runs scheduled departures around the clock (advance reservation required).

Question 11

Which area does Divalux Resort & Spa serve?

Accepted Answer

Divalux Resort & Spa is in Bang Sao Thong, Samut Prakan, 14 km (20-25 minutes) from Suvarnabhumi Airport. It serves travelers staying in Samut Prakan and eastern Bangkok and passengers connecting through Suvarnabhumi Airport, with a free 24/7 airport shuttle.

Resort Map

Resort Map