How far is Divalux Hotel from Suvarnabhumi Airport?

Divalux Resort & Spa is located approximately 20-35 minutes drive from Suvarnabhumi Airport. We offer complimentary airport shuttle service for our guests.

What amenities does the hotel offer?

The hotel features a swimming pool, fitness center, Praan Wellness, 4 restaurants, meeting rooms, free WiFi, free parking, and airport shuttle service.

How many restaurants does the hotel have?

The hotel has 4 dining venues: Karaked (International cuisine), Chada (Thai cuisine), Diva Lounge (Café), and Chalom Bar (Poolside bar).

Does the hotel have a spa?

Yes, we have Praan Wellness & Onsen offering Thai massage, aromatherapy, comprehensive spa treatments, and Japanese-style onsen.

What are the check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 12:00 PM. For early check-in or late check-out requests, please contact the front desk in advance.

Does the hotel have meeting facilities?

Yes, we have 3 meeting and event spaces: Grand Ballroom Petra (capacity 600 people), Pikul Room, and Darla Room, all equipped with modern facilities.

Are pets allowed at the hotel?

We apologize, but pets are not allowed at the hotel, except for certified service animals.

Is parking available?

Yes, we offer complimentary parking for all guests with 24-hour security.

Privacy Policy - Divalux Resort & Spa

1. Introduction

Welcome to Divalux Resort & Spa Suvarnabhumi. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, book services, or stay at our resort.

2. Data We Collect

We collect personal information that you provide to us, including your name, contact information, email, payment details, booking preferences, and identity document details (e.g., passport for check-in purposes). We may also collect automated data through cookies when you browse our website.

3. How We Use Your Data

Your personal information is used to facilitate hotel bookings, process payments, provide room services, communicate booking confirmations, customize your experiences, and comply with local legal registration requirements for travelers.

4. Data Protection & Security

Divalux Resort & Spa implements administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, theft, loss, alteration, or disclosure. We use secure socket layer (SSL) encryption for payment processing.

5. Data Sharing

We do not sell, trade, or transfer your personal data to outside parties, except for trusted service providers who assist us in operating our website, processing payments, or serving you, provided they agree to keep your information confidential.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to incorrect data, object to processing for marketing purposes, or request the deletion of your personal data under certain conditions.

7. Contact Us

If you have any questions regarding this Privacy Policy, your personal data, or wish to exercise your rights, please contact our Data Protection Office at info@divaluxhotel.com.

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Privacy Policy